The Free  AI Voice Agent For Medallia.

Handling customer feedback manually can overwhelm teams, slow response times, and hinder actionable insights. By integrating OpenMic AI with Medallia, organizations can use AI voice agents to automatically capture feedback, log results, and push updates directly into Medallia, ensuring timely insights and enhanced customer satisfaction.

Key Features & Benefits:

• 24/7 AI Voice Agent Feedback Collection — Instantly answer customer calls, capture structured feedback, and escalate urgent concerns in real-time.
• Seamless Medallia Integration — Automatically sync call outcomes, survey responses, and sentiment analysis directly into Medallia for accurate reporting and action.
• Automated Survey & Feedback Capture — AI-driven conversations collect detailed responses, satisfaction ratings, and open-ended feedback without manual effort.
• Custom Conversational Flows — Tailor AI voice agents to handle post-interaction surveys, follow-up questions, and FAQs specific to your industry or customer segments.
• Analytics & Insights — Track trends in customer feedback, call volumes, and response quality to continuously optimize engagement strategies.

Reduce operational workload, never miss critical feedback, and improve customer satisfaction while leveraging the full potential of Medallia.

See OpenMic AI + Medallia in Action and transform your customer engagement with AI voice agents today.