The Free  AI Voice Agent For Intercom.

Integrating OpenMic Voice AI with Intercom, the leading customer messaging platform, helps your business handle customer support calls more effectively while keeping your Intercom conversations organized and responsive. This integration ensures that every customer interaction is captured and managed for better support experiences.

Key Features of Integrating OpenMic Voice AI with Intercom

• Conversation Management
  OpenMic Voice AI can create new conversations in Intercom based on customer calls, automatically routing inquiries to appropriate support teams and ensuring no customer request goes unnoticed.
• Customer Profile Updates
  When customers call with information updates, OpenMic Voice AI can update customer profiles in Intercom with new contact details, preferences, and interaction history for personalized support.
• Ticket Escalation and Routing
  OpenMic Voice AI can escalate complex issues to specialized support teams in Intercom based on call content and customer needs, ensuring efficient problem resolution.
• Knowledge Base Integration
  The AI can access Intercom's knowledge base during calls to provide immediate answers to customer questions, reducing resolution time and improving customer satisfaction.
• Automated Follow-up Messages
  OpenMic Voice AI can send follow-up messages through Intercom based on call outcomes, ensuring customers receive confirmation of issue resolution and next steps.
• Support Metrics and Analytics
  The AI can update support metrics in Intercom based on call resolution data, helping teams track performance and identify areas for improvement in customer service.

See the Integration in Action:

Discover how integrating OpenMic Voice AI with Intercom can enhance your customer support and messaging efficiency. Book A Demo Now and see how this integration can help your business provide better customer service!