Voiceflow vs Retell AI AI assistant

• Voiceflow supports interruption handling and emotional understanding, creating intelligent, adaptive conversational agents. It provides multilingual support and includes a no-code, drag-and-drop visual flow builder for easy and rapid prototyping and supports extensive integration with third-party APIs but does not mention support for channels beyond voice and chat.

• In comparison Retell AI supports seamless interruption handling and emotional understanding, making conversations natural and engaging. It offers multilingual support with over 7 different languages and allows voice agents to execute complex tasks through function calling. However, Retell AI does not feature a visual flow builder and primarily supports voice calling without multi-channel support.

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• Retell AI offers a flexible, usage-based pricing model that ranges from $0.08 to $0.10 per minute for the conversation voice API, $0.02 to $0.20 per minute for LLM agents, and $0.01 per minute for telephony using Retell Twilio, with no additional charge for using your own Twilio.

• Voiceflow, in contrast, provides tiered subscription plans ranging from basic features which includes up to 100k monthly AI tokens. The Pro Plan costs $50 per month offering 200 knowledge base sources and up to 2M monthly AI tokens. The Team Plan, at $625 per month or $6,000 annually, includes advanced features, unlimited agents, and up to 10M monthly AI tokens. The Enterprise Plan offers customized pricing with extensive features and support, including unlimited editors and workspaces, SSO, and dedicated account management.

• Overall, Retell AI’s usage-based pricing provides a scalable and economical option for businesses with diverse usage patterns, while Voiceflow’s structured subscription plans cater to organizations requiring specific features and higher token limits, particularly beneficial for teams and enterprises.

• Voiceflow adopts a tiered subscription approach, providing structured plans tailored to specific feature sets and token limits. While Voiceflow suits teams and enterprises requiring precise features and higher token allowances, Retell AI's adaptable pricing, combined with its robust feature set, makes it a favorable choice for businesses seeking versatility and affordability in their text-to-speech solutions.

• On the other hand, Retell AI presents a dynamic pricing model, offering flexibility to users with varying needs. Its usage-based structure allows for scalability, catering to diverse usage patterns. With features like interruption handling, emotional understanding, and function calling, Retell AI provides comprehensive capabilities for natural and engaging interactions.

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